Refunds

Last updated: August 2026

Apple or Google processes each purchase, so only the relevant store can refund a payment.

Apple App Store

Request a refund at reportaproblem.apple.com.

Google Play

Use the Google Play refund flow.

Image credits

The hand scenes with smartphones are AI-generated and marked “AI” on the image. The screen contents are real views from the Hufschlag app.

The icon, the arena sketch and the hoof drawing are our own illustrations, as are all texts.